Payment Policy
At Classic Bear Bricks, we strive to provide a smooth and secure payment experience for our customers. Please review our payment policy to understand the methods we accept, our payment process, and related information.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Bank Transfers: For larger purchases, please contact our customer service team at info@classicbeerbricks.com for assistance.
- Gift Cards: Classic Bear Bricks gift cards, if applicable
Payment Process
- Order Confirmation: Once you place an order, you will receive an email confirmation summarizing your purchase details.
- Payment Authorization: For credit/debit card payments, we will authorize your card at the time of purchase. The actual charge will occur when your order is processed and ready for shipment.
- Secure Transactions: We use industry-standard encryption to protect your payment information. Our website is PCI-DSS compliant, ensuring that your data is handled securely.
Currency
- All transactions are processed in [Your Store’s Currency, e.g., USD, EUR]. If you are purchasing from outside this currency zone, your bank may apply additional fees or exchange rates, which are beyond our control.
Billing Information
- Accurate Information: Please ensure that all billing information provided is accurate and matches the details on your payment method. Inaccurate information may cause delays in processing your order.
- Billing Address: The billing address must match the address on file with your credit card issuer or financial institution.
Order Verification
- Fraud Prevention: To protect against fraud, we may require additional verification or information before processing high-value orders. In such cases, our customer service team will contact you directly.
- Order Review: Classic Bear Bricks reserves the right to hold or cancel orders that appear suspicious or do not meet our verification criteria.
Payment Issues
- Declined Transactions: If your payment is declined, please check your payment details and try again or contact your bank for more information. You may also reach out to our customer service team at info@classicbeerbricks.com for assistance.
- Chargebacks: If you dispute a charge with your credit card company or financial institution, please contact us immediately to resolve the issue. Unauthorized chargebacks may result in account restrictions.
Refunds and Returns
- Refund Processing: Refunds for returned items will be processed to the original payment method used during purchase. Please allow 14 business days for the refund to appear on your statement, depending on your payment provider’s policies.
- Return Policy: For details on our return policy, including eligible items and return procedures, please refer to our Return Policy page.
Contact Us
If you have any questions or concerns about our payment policy or need assistance with your order, please contact us at:
Classic Bear Bricks Email: info@classicbeerbricks.com
Thank you for shopping with Classic Bear Bricks. We appreciate your business and are committed to providing a secure and efficient payment experience.